Temporary Case Manager
Company: VirtualVocations
Location: Sterling Heights
Posted on: April 13, 2025
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Job Description:
A company is looking for a Temporary Escalations Case
Manager.
Key Responsibilities
Act as a trusted resource for customer and partner-facing
escalation needs
Professionally follow up with cross-functional teams to ensure
prompt escalation resolution
Consistently resolve 30-35 complex cases weekly while adhering to
team handling standards
Required Qualifications
Proven expertise in problem-solving and de-escalation
Strong background in escalation and case management
Ability to navigate various systems and tools, including Dash and
Salesforce
Proficiency in Google Workplace for data analysis and reporting
tasks
Self-motivated and capable of excelling in independent work
environments
Keywords: VirtualVocations, Saginaw , Temporary Case Manager, Executive , Sterling Heights, Michigan
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Click
here to apply!
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