Loss Mitigation Manager
Company: VirtualVocations
Location: Saginaw
Posted on: March 4, 2025
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Job Description:
A company is looking for a Loss Mitigation Manager
(Subs/Replacements) to lead a team in optimizing ticket
substitution and replacement processes.
Key Responsibilities
Lead the Subs/Replacement Team to meet SLAs, fulfillment timelines,
and marketplace compliance
Optimize substitution processes to minimize cancellations and
maintain seller ratings
Monitor performance using data tools, resolve complex customer
issues, and implement process improvements
Required Qualifications
2+ years of experience in the ticketing industry (fulfillment, loss
mitigation, support, etc)
1+ year of experience managing a team or brokerage
Demonstrated experience with process implementation and system
development
Familiarity with Google Suite, Excel, and project management tools
like Monday.com and Intercom
Strong ability to build and maintain relationships with other
departments and partners
Keywords: VirtualVocations, Saginaw , Loss Mitigation Manager, Executive , Saginaw, Michigan
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